Questions, answered.
Orders and delivery
Where do you deliver?
Across India, by tracked courier. You get updates on WhatsApp at every step.
Is cash on delivery available?
Right now we take UPI, cards, net banking and wallets.
How do I track my order?
Use the tracking link in your WhatsApp or email updates, or message us your order number.
Returns
Can I return a product?
Because these are food and personal-care products, opened packs can't be returned. If something is damaged, wrong or missing, we'll make it right.
My order arrived damaged. What now?
Send a photo and your order number on WhatsApp as soon as it arrives and we'll replace it or refund you.
When will I get my refund?
Once approved, refunds go back to the original payment method. Your bank decides how long it takes to show.
Subscriptions
How does Subscribe and save work?
Pick a product and how often you want it. You pay a lower price on every delivery.
Can I skip or pause?
Yes. Skip, pause, change how often, or cancel from your account.
Why can't I subscribe to some products?
Subscriptions are offered on everyday products. Seasonal and occasional-use items are one-time purchases.
Products
Are your products plant-based?
Yes. Every Kabisa product is plant-based.
Is Kabisa FSSAI licensed?
Yes. Our licence number is 20725031004161.
How should I store the powders?
In a cool, dry place away from sunlight. Close the pack after use and always use a dry spoon.
Are the hair powders safe to eat?
No. Reetha, shikakai, bhringraj, indigo and Panchamrit are for external use only. Amla and hibiscus can be used both ways; follow the directions on each page.
Still stuck? Contact us.